It’s the end of March and at the University of Massachusetts at Amherst (UMass-Amherst), that means midterms. For two semesters in a row, students in my Intro to Political Theory and American Political Thought classes have participated in the Wikipedia Education Program. Their midterm assignment is simple: write an encyclopedia style essay with at least 10 references to be published on Wikipedia. The introduction of Wikipedia into classroom comes with a whole set of new challenges – for both me and my students – picking topics, using wiki mark-up language, new citation rules, as well as the old familiar problem: how to conduct good research. As the deadline for the assignment approaches, and the emails pile up, I am reminded of why these challenges are worth it.

Edward Erikson

Wikipedia is always present in the classroom – whether it’s invited to attend or not. Students often draw from Wikipedia as a primary source. Too often, it is the place where research begins rather than ends and a semester rarely goes by without a minor or major case of plagiarism. Last semester, when I first introduced the Wikipedia project, a student asked: “how are we supposed to find a topic if it’s not on Wikipedia?” The Wikipedia assignment forces students out of their comfort zone. It pushes them to look beyond the easy sources and take a new approach to research (a new approach that is really an old approach). Good research begins with the search for a question.

The first task and the first struggle students confront is how to find a topic. The assignment breaks students’ dependence on easy answers and familiar subjects and reaffirms the value of the search.  Wikipedia offers some resources to help identify stubs and missing articles, but many times students discover ample noteworthy material by digging through Congressional records, public policy briefs and Supreme Court cases. By placing Wikipedia at the center of the assignment, it overcomes the fundamental concern that nearly all professors share: Wikipedia is NOT a source. Making Wikipedia the end, not the means, revivifies the research experience. It transforms Wikipedia from a problem to a solution.

Many of the students I meet view college as an obligation. But higher education is an extraordinary privilege. In the U.S., just 30 percent of adults over 25 have a college degree. And in the world, it’s less than 7 percent. The opportunity for education comes with the responsibility to produce and share knowledge. These are values shared among faculty and graduate students, but often ignored in undergraduate teaching. Wikipedia helps to break down the barriers between knowledge consumption and production.  It allows students to share their work with a global audience. And it helps students to cultivate the authority of authorship and become more discerning consumers and producers of information.

Students walk away from class with a deeper understanding of research. They walk away with the skills and comfort to edit, revise and add content to Wikipedia. And they walk away with the pride of publication. The Wikipedia assignment opens our classroom to the world. It gives new meaning to the work that we, as students and faculty, do in the classroom and in college.

Edward Erikson teaches Intro to Political Theory and American Political Thought at the University of Massachusetts.  He was twice nominated for the UMass Distinguished Teaching Award in 2009-10 and 2010-11.  He received his M.A. in Communication, Culture and Technology at Georgetown University and is currently a Ph.D. candidate in Political Science at UMass Amherst.  His dissertation explores tensions in democratic theory and practices surrounding homelessness in America.  He can be contacted at eerikson@polsci.umass.edu or follow him on Twitter @EdwardErikson.

By Professor Juliana Bastos Marques – UNIRIO (Federal University of Rio de Janeiro State, Brazil)

One late night in 2006, while I was struggling with my PhD thesis, I went looking for a quick reference for a Latin author in Portuguese Wikipedia, only to find out that there was nothing about him there (it was the Roman historian Ammianus Marcellinus). Indignant, I finally decided to register in order to write the new article myself. Soon I realized that was the tip of an iceberg: a lot of work was needed on other history-related topics, and I needed more help.

Professor Juliana Bastos Marques at the Wikipedia in Higher Education Summit in July 2011

Wikipedian turned professor some years later, I thought it would be a good idea to recruit my students to write some good content and fix the disturbing mistakes we repeatedly found. Indeed, the state of the Portuguese Wikipedia, while counting more than 700,000 articles, is still usually written by non-specialists; this means several outdated theories and approaches, low-quality references and incomplete information. My other concern was quite practical: I needed to convince my own students that the additional information they used for my classes and exams was NOT to be looked for on Wikipedia, to avoid plagiarism for a start! In fact, all my friends who taught at primary and secondary schools also had the same problem: whether we want or not, Wikipedia is probably the most popular learning material in Brazil – and, in the current state, a bad one.

Serendipity came to my doorstep soon, when I first read an article about the Public Policy Initiative in Inside Higher Ed in September 2010, and later attended an event with Jessie Wild and Kul Wadhwa from Wikimedia Foundation on the following January, only to learn that WMF had plans for the expansion of the Global Education Program in Brazil. I also had the opportunity to attend the Wikipedia in Higher Education Summit, last July, in Boston. While I was only a spectator there, for my class would start in August, it was very exciting to see that other professors had already come to similar conclusions as to the value of Wikipedia for the university.

With the course taught, mistakes made and also success achieved, I have some input to share on my experience. First of all, I’d have in mind that the goal of using Wikipedia in class is ultimately to improve weak articles. This works perfectly for the case of the Portuguese Wikipedia, and certainly with dozens of other languages. In the case of more developed Wikipedias such as the English one, I believe this means a careful selection of potential new or stub articles to work with.

The course I taught improved substantially a set of articles related to Roman History, but it was peculiar in the sense that it was an elective course with 25 students. They had a combination of traditional lectures with work in the lab, always with the aid of a Campus Ambassador (who happened not to be a student, but a very proficient and participating member of the Portuguese Wikimedia community), two also very proficient Online Ambassadors and a dedicated mailing list. All students worked in their sandboxes until I graded and revised the content, and the Ambassadors approved the technical Wikipedia format, code and writing. This was crucial in preventing early deletions and distrust from the community, which would certainly discourage the students. Also, I decided to engage the Portuguese-speaking Wikipedia community early on, mostly through the Wikimedia Brasil mailing list, in order to make them aware of what we were planning. The members were very supportive and eventually helped the students in their discussion pages, teaching them to avoid plagiarism and to write with neutrality.

In due time, I realized I should not be concerned whether I was creating a new set of editors, which I believe to be a somehow misleading goal. All Wikipedia editors are volunteers, and their will to contribute will always be beyond a class, a grade or our encouragement as teachers. However, I feel we have created multipliers: even if they never edit again, my students will eventually teach on their own, and they will tell their students about how knowledge is never ready and finished, is never to be trusted without critical reflection, and can be improved through their own learning and work.

The students very soon learned that the set of skills they needed to practice was somehow different from what it was expected in academia. After all, writing for encyclopedias requires strict objectivity, impartiality and anonymity, so that the voice of the writer is not to be distinguished. However, together with other skills such as knowing when and how to use references correctly, or learning how to distinguish and explain different points of view regarding a subject, these abilities helped them understand the subject and their own learning results in a much more clear and precise way than before. For instance, I had to go with them phrase per phrase sometimes, until they could really master what they meant to say – a careful dynamic that all professors know is impossible to follow when grading a pile of papers.

Last but not least, the students ultimately learned that an encyclopedia is a starting point. And it was their own work that could make it a solid starting point for both themselves and any other reader. For the next semester, starting here in Brazil in February, I will continue using the opportunity that Wikipedia gives for professors and students to teach, to learn and to work with quality and rigor, while sharing our knowledge from the often closed corridors of academia to the entire world. I’d easily say that this has been to me the biggest reward of using Wikipedia for teaching.

CUNY professor Michael Mandiberg was drawn into editing Wikipedia like many subject matter experts are – by editing pages in his area of expertise, art and design. As Michael began to tinker around with Wikipedia more and more, he started to think of ways to incorporate it into his coursework for his History of Design and Digital Media course at the College of Staten Island.

“Traditionally for term papers, students go and do some research about a particular topic, and they demonstrate their mastery by regurgitating some facts about it. Hopefully there’s a thesis, but sometimes it’s just a summary. Reading these papers is pretty boring, and the ritualistic production of those papers is kind of useless and in a way tedious for the students as well,” he says. “I decided to harness some of that creative energy for the greater good by channeling that work into something that has a utility beyond just the ritual of the classroom.”

Michael was no stranger to useful assignments; for previous courses, he’d had students redesign local nonprofits’ websites. In another assignment geared toward understanding licenses, he had asked students to upload freely licensed images from Flickr to Wikimedia Commons. Past students had also contributed to Wikipedia Illustrated. In the fall 2011 term, he wanted his students to write Wikipedia articles on designers or design principles referenced in the course’s textbook. Michael spent some time conceiving the course project, and then stumbled across the Wikipedia Education Program.

He recruited a reference librarian at College of Staten Island, Mark Polger, and asked one of his students, Nicole Boffa, to become Campus Ambassadors.User:SMasters filled out Michael’s pod as an Online Ambassador. Mark handled teaching students how to use the library and the basics of how to use references on Wikipedia, while Nicole helped students understand editing basics. User:SMasters was there to help when disputes arose, which did a handful of times, including twice in which the individuals where the subject matter of the Wikipedia articles students were writing reverted some of their edits.

Students from Michael Mandiberg's class got a personalized tour of a Museum of Modern Art exhibit, then worked with Wikipedians from the Wikimedia New York chapter to write Wikipedia articles on the works.

That experience in itself – students’ relationship to power – is one of four reasons Michael is glad he asked his students to edit Wikipedia for class. He gave students extra credit for contacting the subject of their Wikipedia article to request they release a photo of themselves or their work under a CC-BY-SA license, and gave bonus points if the subject actually did so.

“These students are suddenly engaging with the subject of their writing directly,” Michael says. “Is it okay to email someone you’re writing a research paper about? No. Is it okay to write somebody you’re writing about on Wikipedia for your class? Completely. You can write them and say, ‘I’m writing for Wikipedia for my class. I would really like it if you could give me an image of your work or an image of you to put on that page.’ I watched the students who followed through on that become transformed as students. And many of them used the word ‘empowering’ in their reflective papers to describe the experience.”

The second reason, Michael says, is that students gained valuable research skills. He asked students to write reflective papers at the end of the term, and students reported that the work they did with Mark to prepare to write their Wikipedia articles was extremely valuable.

“They almost all said that it was the most research they had ever done,” Michael says. “They used the library more than they’d ever used, and they learned substantially about research.”

Third, Michael says, was that students were more motivated because they felt like their assignments were working toward a good cause or the greater good of society.

The fourth and final of Michael’s reasons for liking the Wikipedia assignment is that students who are used to getting by on college papers by close paraphrasing or outright plagiarizing works discover they simply can’t do that with a Wikipedia assignment, since students had to cite every sentence. Writing for Wikipedia made it easier for him to catch students’ plagiarism early, and he was able to help students understand why they needed to use original voice.

“This assignment was really hard for the students,” he says. “I asked them to write at least 1,200 words, and most of them ended up somewhere around 900 because writing for Wikipedia is different from the writing they’re used to and requires so much more work. They’re used to just filling up 5 pages and getting credit for it.” But, he adds, students came around to the idea. “In their reflection papers, almost all the students said they really didn’t want to do the assignment, that it was really hard, but they were glad they did. It was highly productive.”

Michael’s students also got the chance to see the real-world impact of their work through an event organized by the Wikimedia New York chapter, including Ambassador Richard Knipel. Ten of Michael’s students joined him and some Wikimedia New York editors at the Museum of Modern Art in Manhattan, where they received a tour of the Talk to Me exhibit with educators from the MOMA. Students then worked with Wikipedians from the chapter to create articles about the exhibit and its works. Michael says it was transformative for the students who went, as the museum educators and the Wikipedians treated students with respect, encouraging them to share their views and contribute to Wikipedia.

“For these students, it was mind-blowing that they could sit down and collaborate with these experienced Wikipedians. What the students realized was they had valuable knowledge, and that was really amazing for them,” he says. “The students who did that field trip came back to the classroom with much more confidence.”

Michael is excited by the experience his students had on Wikipedia last term, and he’s looking forward to giving his Ph.D. students at the CUNY Graduate Center in spring 2012 an assignment on Wikipedia as well. And just like his students, he’s glad their contributions are helping the greater good, enhancing the content freely available about design.

“We did something worthwhile,” he says. “This section of Wikipedia is a little less of a blind spot.”