Today, we’re launching a new upload wizard in beta phase to make it easier to contribute multimedia works to Wikimedia Commons. “Commons” is the free, collaborative media repository associated with all Wikimedia projects, including Wikipedia. Although Commons contains over 7 million images, videos and sounds, uploading a file has long been an arduous path reserved to the most adventurous souls. The new upload wizard aims to make the uploading experience simpler and more pleasant for all users.

The upload wizard allows multiple files to be uploaded at the same time.

The new upload tool consists of a step-by-step wizard guiding the user through the successive stages of the process, rather than presenting a huge complicated form. It allows the user to upload multiple files at once, and grant permission for them in batch.

The wizard integrates our brand new illustrated licensing tutorial to help new participants understand the basics of copyright and free licenses. Since its publication, the tutorial has been translated and localized into about eighteen languages, and more are underway.

This new feature is one of the main outcomes of the Multimedia Usability project, a one-year project funded by the Ford Foundation, aiming to increase multimedia participation on Wikimedia websites. Although the grant is now officially over, the Wikimedia Foundation will fund subsequent development of the wizard to make it more robust and feature-rich.

We unveiled a prototype version of the wizard a few months ago, and we’ve got a lot of useful, constructive feedback from Commons testers. Since then, many bugs have been fixed, and the interface is much cleaner. The other main accomplishment has been the development of a private temporary holding area for files missing mandatory information.

The upload wizard is available in beta version as an additional uploading option. It’s far from perfect, and there are still bugs and missing features. But we do think it will provide a useful alternative to participants who want to use it and help us improve it.

The new wizard will eventually become the default uploading option on Commons, but it won’t replace the regular upload system until it provides a satisfying (and hopefully improved) coverage of the use cases currently supported by the “old” one.

You’re warmly invited to try the new system (you’ll need an account on Commons) and report issues you encounter with it. Please be sure to save your time by checking the Questions & Answers page and the list of open issues first.

If your issue hasn’t been reported yet, you can enter it directly in our tracker, or leave a note on the feedback page.

Since this concludes the Multimedia usability project, we’ll publish a full project report shortly for people interested in the details. In the meantime, you may be interested in two behind-the-scenes articles about the licensing tutorial: one by our illustrator, Michael Bartalos, and one by myself, focusing on the collaboration with the Wikimedia community.

Guillaume Paumier, Product Manager − Multimedia usability

Free knowledge is the foundation of all Wikimedia projects: anyone is free to use, modify and redistribute the content for any purpose. But copyright and free licenses are very confusing for new users, especially when they want to contribute pictures and other media files. A new illustrated licensing tutorial will now guide new users through the basics of copyright and free licenses to make their first steps easier.

You may remember that the Wikimedia Foundation unveiled a prototype of upload wizard for Wikimedia Commons (the repository of freely reusable media files used in all of our projects) a few months ago. The prototype was developed as part of the Multimedia usability project, a grant-funded, one-year project aiming to increase multimedia participation on Wikimedia websites.

One of the main issues identified early on is that the current workflow of the upload process attempts to provide an advanced course in worldwide copyright when the user uploads a file. In reality, our research showed (unsurprisingly) that most users either gave up in front of the overwhelming instructions, or simply ignored them.

Our approach was to separate the “educational” part of the upload page from the actual upload form. Copyright has proven to be one of the most unappealing topics to new users, who simply want to share their knowledge and artwork. For that reason, we created an illustrated licensing tutorial in a comic-strip format.

This licensing tutorial was developed with experienced Wikimedians, who had both the expertise on copyright and licenses, and the experience of guiding new users. They collaboratively improved the wording and suggested many changes to the illustrator.

Sample from the tutorial

You will see that the tutorial features a new character, who was developed specifically for this project. We experimented with several others, but the puzzle-piece character was the one that worked the best.

Although developed primarily for Wikimedia Commons, both the tutorial and the character are under a free license; we hope experienced participants will reuse them for similar tutorials and across help pages.

The tutorial was created by Michael Bartalos, a freelance illustrator from San Francisco. Michael did an awesome job at illustrating complex topics without sacrificing readability or accuracy.

I would like to thank him for putting up with our hands-on approach; it surely wasn’t easy to accommodate our requests and all the little details in wording, typography and graphics that Wikimedians are expert at.

The tutorial is now available on Wikimedia Commons as an editable vector graphics file (SVG) to facilitate localization. It will be included in the Upload wizard’s interface when it is released at the end of November.

In the meantime, Wikimedia translators are warmly invited to help translate and localize the tutorial. If you don’t feel comfortable creating the localized tutorials yourself, you can focus on the text. We’ll seek help from the Graphic Lab on Commons to create the localized artwork.

Guillaume Paumier,
Product Manager – Multimedia Usability Project

If you’ve ever tried to upload a file to Wikimedia Commons, you may have grown frustrated. Our new upload wizard aims to make it easier to contribute multimedia works to Wikimedia projects, and the first test results look promising.

Wikimedia Commons is the media library associated with Wikipedia; it is a central repository for all Wikimedia projects, and any media file shared there can be used in any Wikipedia page in any language. Wikimedia Commons is curated by a multilingual community and recently reached 7 million files.

Wikimedia Commons relies on MediaWiki, the same software that powers Wikipedia. Because MediaWiki was primarily developed for text-based content like Wikipedia articles, contributing multimedia works has always been a challenge.

In July 2009, the Ford Foundation awarded a $300,000 grant to the Wikimedia Foundation to improve the tools and workflows related to multimedia participation. The following Multimedia usability project started in October with a phase of preliminary research, and we worked with the Wikimedia community to identify the key issues and design solutions.

Over the past few months, Neil Kandalgaonkar (NeilK) has been implementing the interface we designed. The result is a prototype upload wizard that we’re happy to share now with the community.

Screenshot of the Upload wizard

We recently conducted a User experience study, both to evaluate the current upload interface and to make a first check on our prototype. Our first results look promising and show a clear improvement over the current interface (watch the videos); we’re hoping to share the full videos in the coming weeks. We’ve also taken into account the informal feedback already provided by the first community testers.

The prototype isn’t finished yet, but we feel it’s important to continue to include the Wikimedia community in the ongoing development of our tool. We would like to invite you to test the prototype, read the Questions & Answers page, and share your comments and questions on the feedback page (after checking the list of existing bugs and improvements we’re already working on).

We thank in advance every user who will help us provide better tools and interfaces for the Wikimedia contributors. The prototype is located at http://commons.prototype.wikimedia.org.

Guillaume Paumier, Multimedia Usability Team

Some new faces have joined the Foundation’s multimedia usability project, and important developments are underway to improve uploading and sharing of multimedia materials on Wikimedia’s projects.

We are excited that Guillaume Paumier, Product Manager of the Ford multimedia usability project , has moved from Toulouse, France and joined the Wikimedia usability team at our San Francisco office. We are also excited that Neil Kandalgaonkar has joined the multimedia usability project as a software developer. Neil brings in rich technical background from major social networking sites such as Flickr and Upcoming.org.

The multimedia usability project will focus on the following three areas:

• Simplify and streamline the media uploading process to Wikimedia Commons
• Create a staging area where incomplete work can be reviewed and amended
• Integrate interwiki uploading so that uploads from Wikimedia projects are directed to Commons (the binary repository for all Wikimedia projects) seamlessly, and support moving of existing files from Wikimedia projects to Commons

These focuses were determined based on the discussion at the multi-media usability meeting in Paris with active Wikimedia Commons contributors and the objective of the Ford grant to increase participation to Wikimedia Commons.

We have a lot of ideas and features we would like to improve, but our resources are limited; we need to prioritize and focus on a few core changes. In order to accomplish various aspects of the usability of Wikimedia Commons, collaboration with the volunteer contributor community and partnership with our global chapters will be vital to achieve successful results. The multi-media usability meeting in Paris sponsored by Wikimedia France was immensely valuable to set the groundwork for this project. Wikimedia Deutschland is leading an initiative in the development of multi lingual search so that rich internationalized content can be retrieved by a global audience.

Guillaume has been actively publishing his initial research work, the survey result, user interviews and domain research to the multimedia hub of the usability wiki. He is also working on the initial mock-ups of simplified user work flow for uploading media files to Commons. Have a look and post your feedback on the discussion page.

We are also working with Michael Dale to integrate an Add-Media-Wizard into the enhanced Wikimedia project toolbar which is currently offered as a part of the usability beta. Add-Media-Wizard allows users to search relevant media files from Wikipedia articles and insert into the article without leaving the editing window. Michael’s work is already available as a gadget, but the plan is to offer to wider audience by integrating into user preferences. To have a sneak peek of this feature, you can visit the usability sandbox. Just click the image icon in the toolbar, and you can experience the intuitive way of including media assets. Please be aware that the sandbox is an experimental area, so the condition of the software changes constantly.

If you’re online and have access to IRC you can join the multimedia usability team for ‘office hours,’ where we’ll be available live to take questions and discuss ongoing work around the usability project. The next office hours take place Thursday, February 4 at 9AM to 10AM PDT (16:00 to 17:00 UTC). Visit the IRC Office Hours planning page for more info and for assistance in joining the conversation.

More usability improvements are coming! Stay tuned.

Naoko Komura, Program Manager, Wikimedia Usability Inititative

From November 6 to 8, a group of about thirty people met in Paris to discuss how to improve the processes and technologies for contributing multimedia to Wikimedia projects. It was the first meeting of its kind, sponsored and organized by one of Wikimedia’s chapter organizations, Wikimedia France, in partnership with the Wikimedia Foundation.

In July, the Wikimedia Foundation received a $300,000 grant from the Ford Foundation to make it easier to add multimedia to our projects (see previous blog post). The purpose of our meeting in Paris was to support the kick-off of this initiative, and to bring volunteers doing multimedia-focused work together with software developers. Beyond the scope of activities within the Ford grant, we hope to see a large number of volunteer projects flourish that will enrich the Wikimedia experience beyond text.

We used the three-day meeting to both plan specific projects and activities, and to actually develop working code. Among the outcomes:

• Increased awareness of our shared activities through demonstrations and discussions (list of projects we reviewed).

• Experimental roll-out of functionality to track usage of media from Wikimedia Commons across other Wikimedia projects; a first implementation of wiki-editable subtitles for videos, and smaller hacks and improvements.

• Draft ideas and concepts for improving the user experience on Wikimedia Commons as a whole: upload, site experience, metadata, search, third party use of Commons content, education about the project mission.

• A clearer articulation of the needs that are specific to working with cultural institutions (galleries, libraries, archives, and museums – “GLAM”): case studies and success stories (a first case study was developed at the meeting), metrics, mass uploading tools, support processes, etc.

Developers developing

Summaries and notes from the respective work groups are available. If you’re interested in participating in any of these efforts, feel free to add yourself to the relevant “movers” section.

Unlike Wikimania and other larger Wikimedia gatherings, this meeting was a rare opportunity to focus on one specific problem area, and the first international gathering of this type. This approach turned out to be highly productive, and we hope to be able to use it in other problem areas in the future.

Because it’s rare for such an international and diverse group to meet, some participants met prior to the multimedia meeting to support the Wikimedia-wide strategic planning process; notes from this pre-meeting can be found on the StrategyWiki.

We want to thank all the participants of the Multimedia Usability Meeting for attending, and hope to organize similar meetings focused on other challenges and opportunities in the future. The Wikimedia Foundation wishes to thank Wikimédia France for sponsoring and organizing the meeting. Furthermore, we are grateful to Wikimedia Nederlands, Wikimedia Deutschland, and Wikimedia Polska for additional travel sponsorships. Your donations to the Wikimedia Foundation and to Wikimedia chapters help us to support future meetings like this one.

Erik Möller, Deputy Director, Wikimedia Foundation
Delphine Ménard, Treasurer, Wikimédia France