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News from the Wikimedia Foundation and about the Wikimedia movement

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Marketing Free Knowledge on Mobile in Africa

Free Wikipedia poster from Orange in Kampala

Over the last few months, we have written several blog posts about the launch of our mobile partnerships to provide access to Wikipedia without incurring data charges, so I thought it would be a good idea now to describe what one of these partners is doing to promote our common program. Orange Uganda is a great example.

Orange Uganda was the first Orange affiliate to launch the free access program we announced together in January. Since April 4, Orange customers in Uganda have been able to access Wikipedia on their mobile phones without accruing any data fees. Our shared philosophy is that this should remove barriers to knowledge access, giving people who previously may not have been able to access Wikipedia the opportunity to do so now.

This raises an interesting challenge in itself, though: how do you communicate the offer of free knowledge to the masses, many of them who have never used Wikipedia before and may not know what it is? Businesses deal with marketing products and services all the time, but promoting the availability of knowledge without cost is a creative endeavor that we need to pursue together with our mobile partners.

Orange’s approach in Uganda has been through an “upgrade your knowledge” campaign that is blanketed throughout the country. They’ve put up over 100,000 flyers, 100 street pole posters (pictured), and noticeboards at 11 universities. In addition, they’ve even run radio ads. All this helps get the word out about free knowledge, and for many people in Uganda, it may be the first time they’ve heard of Wikipedia. In an ideal scenario, someone who doesn’t have internet access at home may see one of these messages, turn on their phone’s browser, and look up their first Wikipedia article.

We’re planning to do similar outreach with a number of our current and future partners. If you’re in one of these countries and you come across any of these materials, let us know, or snap a picture and send it to us. Also, tell us your ideas – how would you market free knowledge on mobile?

Amit Kapoor, Senior Manager, Mobile Partnerships

Wikipedia Zero launches in Malaysia with Digi

Shortcut to Wikipedia Zero on Digi’s portal

For the first time, Wikipedia is now available on mobile free of data charges in Asia. On Monday May 21st, Digi in Malaysia began offering Wikipedia Zero, Wikimedia’s program to reduce cost as a barrier for accessing knowledge on mobile devices. In addition to being the first in Asia, Digi is also the first operator in the Telenor group to roll out the program.

Digi’s 10 million customers can read as many Wikipedia articles as they like (provided they have an internet-capable phone), in any language, through the Opera Mini browser without accruing data fees. The free access applies to the lightweight, text-only mobile version of Wikipedia, which Digi customers can now access by going to zero.wikipedia.org. Adding to the list of firsts, Digi is the first partner we have worked with to release the text-only site, which is especially beneficial to users with slower connection speeds or lower-end phones. Users can of course still see an image if they go one click deeper, but the download of that image may not be excluded from data charges.

Landing page for Digi customers at zero.wikipedia.org

To promote free use of Wikipedia, Digi has placed a link on top of their DigiLive Zero portal on Opera Mini. We are also beginning to work with them, along with all of our current and upcoming partners, to experiment with additional ways to promote the availability of free Wikipedia – and ultimately free knowledge – within their communities.

It’s the beginning of an exciting time, and one in which we hope we can bring the gift of knowledge to a whole new set of people. We’re approaching it in an analytical way, too, and will be measuring the impact these Wikipedia Zero implementations have on both overall page views in the regions along with the increase in local language readership. Malaysia is now the third country in which Wikipedia is available for free on mobile (Tunisia and Uganda are the other two; updates from there coming soon), and many more will be launching in the coming months.

Amit Kapoor, Senior Manager, Mobile Partnerships
Dan Foy, Technical Manager, Mobile Partnerships

Wikipedia seeks global operator partners to enable free access

Probably the most repeated words around the Wikimedia movement are Jimmy Wales’ “Imagine a world in which every single human being can freely share in the sum of all knowledge. That’s what we’re doing.” The Wikipedia community are the ones creating that world, and the ubiquity of mobile internet is what may actually enable it. With mobile internet users expected to surpass desktop users by 2014, mobile is fast becoming the primary medium by which people around the world can access knowledge. In the Global South particularly, many new mobile internet users are part of a generation whose first and only access to the internet is on mobile. This presents both an opportunity and a challenge to Wikipedia – how do we let these users know that the sum of all knowledge exists in their pocket, and how do we make it free? On the desktop, many readers discovered Wikipedia through search, but on mobile, sessions and queries originate differently. With this in mind, we need the help of partners – namely mobile operators and handset manufacturers – to help ensure the distribution of knowledge.  This is why we’re setting out with a global mobile partnership program.

We are looking for operator partners, particularly in the Global South, to join us in this mission. We want to work with them to help promote the availability of Wikipedia on phones — and, not just on smartphones, but across the range of data and feature phone users. This would include links through bookmarks, decks, and portals as well as marketing messages driving awareness towards the accessibility of free knowledge on mobile. Additionally, we are currently exploring ways to develop feature phone access to Wikipedia through SMS and USSD, and operator partnerships will be core to that initiative as well.

At the center of this whole strategy will be the launch of Wikipedia Zero – a lightweight, text-only version of our mobile site optimized for slower connections. The “zero” part means zero-rated, or rather zero cost to the user. Operator partners would “zero-rate” the custom site, meaning the user would not get charged data fees (nor be required to have a data plan) to access it. This will be a great asset to many mobile users in the Global South, who, although they may have an internet-ready phone, are deterred by data fees. This, to us, is in pursuit of truly enabling the “free” in “freely share in the sum of all knowledge.”

We are working to enlist new global partners now, particularly for Wikipedia Zero.  Mobile partnerships have long been seen as an important priority, but we haven’t had enough manpower to execute them on a fully global scale until now.  I joined the foundation three months ago as part of the global development mobile team (lead by Kul Wadhwa) with enlisting and managing these partnerships as my priority. Kul and I have begun to talk with new partners already, and we hope to announce some soon.  Given that we have a lot of ground to cover, we have to be systematic, so we are focusing first on India and East Asia in Q4 of this year, followed by the Middle East and Africa in Q1 2012, and Latin America in Q2 2012. This coincides in part with the global development programs including India Catalyst, Arabic Catalyst, and Brazil Catalyst.  Of course, we expect there will be some deviations from this sequence.

We’re also working very tightly with the mobile dev/product teams and community to ensure all the innovations and enhancements (including the forthcoming Android release) they are bringing are accessible throughout the world through these partnerships. We look forward to sharing the progress,  learnings, and discoveries here.

Amit Kapoor
Senior Manager, Mobile Partnerships

Hola, Telefónica – Welcome to Wikimedia

Today we’re excited to announce a new partnership with Telefónica, one of the largest telecommunications companies in the world.  Telefónica will be working with the Wikimedia Foundation to increase the reach and accessibility of free knowledge for millions of their customers.  Through their mobile, IPtv, broadband, and other platforms they will soon begin to provide fast and innovative access to educational information from Wikipedia and other Wikimedia projects.

Telefónica has a particularly strong presence in Latin America, a part of the world experiencing an incredible rise in access to the internet, and a place where we hope to see considerable increases to our free knowledge materials.

Over the course of this three-year partnership we plan to jointly develop new approaches to sharing Wikimedia project information, particularly through Telefónica’s very large base of mobile subscribers. Telefónica has also expressed a strong interest in working with local chapters to support local outreach and education activities.  Last year they supported Wikimania in Buenos Aires.

Telefónica also runs a non-profit Foundation that supports non-business activities to promote education in Spanish and Portuguese languages and, with good faith efforts, will find ways to help us with the development of content in those languages (via our chapter activities, etc). Telefónica will also explore the development of offline readers for Wikimedia content to increase distribution.
I’m looking forward to sharing more developments about this partnership in the coming months.  Until then, we’re pleased to welcome Telefónica to the Wikimedia mission.
Viva el conocimiento libre!
Kul Wadhwa
Head of Business Development

OpenMoko Launches WikiReader

OpenMoko (Om), a company that previously created an open source smartphone, has just launched The WikiReader, a dedicated reader device with an offline copy of the entire English Wikipedia (without images) stored on a small chip. With two AAA batteries, the WikiReader will run for several months, as it’s been optimized for low power consumption. The device has a simple LCD touchscreen and three buttons for searching, viewing random pages, and looking up previously viewed pages.

Building such a device is possible because, unlike most information on the web, Wikipedia content is freely licensed, allowing anyone to copy, modify, and re-use it for any purpose, including commercial uses. We’ve played with the device and given feedback during the development phase, but it’s not a Wikimedia Foundation product, and we make no guarantees of any kind for its operation.

The device showcases a great opportunity that free educational content creates: information from Wikipedia and similarly licensed projects can be packed into self-contained devices, including purpose-built ones like the WikiReader, without requiring any kind of Internet connectivity. In other words, it is very much possible to get a copy of the most comprehensive encyclopedia in human history to every person on the planet who would benefit from it.

While this device is targeted at least initially at users in the developed world, the software running on the WikiReader is open source, so that other projects can re-use it in whole or in part. (Information about that will go up on their website soon.) We welcome it as a creative new distribution method for Wikipedia content. Congratulations to Om for launching this product; we wish them the best of luck in the marketplace.

Erik Moeller
Deputy Director, Wikimedia Foundation

Bonjour Orange! Wikimedia Partners with Orange to Spread Knowledge

It’s my pleasure to announce that the Wikimedia Foundation has signed a strategic mobile and web partnership with Orange. Orange is one of the leading wireless and broadband internet providers in the world, and with this agreement we’ll begin integrating trademarked Wikipedia content onto their mobile and web channels. This is not just a way for me to improve my French (although that does need a lot of work. . .) – we’re also working with Orange to co-develop content channels and think about new ways to innovate and expand access to free knowledge. We’ve developed a QA as well dealing with aspects of the partnerships.

This is great news for Orange’s 175 million mobile customers and web users, as they’ll get better access to Wikipedia’s trove of knowledge throughout their daily lives. We’re starting out in the UK, Poland, Spain and France with plans to work together throughout Orange’s European footprint. This gets Wikipedia knowledge in front of more people in new ways, which helps us in our mission to expand knowledge to more people in more places. I especially want to praise all the volunteers who’ve made Wikipedia the world’s leading information resource. This partnership will help showcase their important work in front of more people than ever before.

I’ve been negotiating with Orange for a while, and I have been consistently impressed by their dedication to the Foundation’s mission of spreading free knowledge. They appreciate the importance of our community in everything we do, they’re committed to supporting neutral point-of-view, and they have an increasing interest in open source technology. The Foundation is always interested in business partnerships which understand our culture and help expand our mission, and Orange is an ideal partner for us.

This is an important new revenue stream to build on our successful fundraising campaigns. All the proceeds will go toward Wikimedia Foundation projects, with an emphasis on organizational sustainability and new services to make Wikipedia and our other projects better and easier to use. We’re a very lean nonprofit organization—just 27 of us help maintain the fourth-biggest website in the world—and this partnership will help us better support the vibrant community that makes Wikipedia possible.

Please join me in welcoming Orange as a new partner supporting the Wikimedia community!

Kul Wadhwa, Business Development<

Mobile Asia Congress, The Kul Way

Wikipedia Affiliate Button

No, it’s not democracy on wheels… Mobile Asia Congress, or MAC, is the top annual fiesta for the GSM Association in (you guessed it) Asia. GSMA is a global trade group representing more than 750 mobile operators across 218 countries and territories-more than 86% of the world’s mobile phone connections.

I was honored to be invited to speak at a panel at MAC last month in Macau, China. You might be asking yourself why a busy guy like me would sit on a plane for 15 hours, surrounded by screaming babies, to fly half way around the world to talk to executives of the mobile communications industry. Well, it wasn’t for the frequent flier miles (though those were nice too). The Wikimedia Foundation is committed to spreading knowledge to more people in more ways. If you look at how people are connecting with information these days, mobile devices are becoming more and more important. In developing countries, a lack of infrastructure and internet access means mobile devices are sometimes the only way that people can access information online.

My panel was on Monetising the assets of mobile for a new Internet – location, charging and demographics. That may sound strange, seeing as we don’t charge anyone to use or edit Wikipedia or any of our other projects. However, all the terrific content on Wikipedia can add a lot of value to the mobile experience.
*    Imagine GPS-powered software automatically offering up Wikipedia content based on your trip to London or Tokyo
*    Or photo-recognition software providing the Wikipedia article based on your mobile-phone picture at the Golden Gate Bridge.

We’re exploring partnerships with prominent mobile carriers, device makers, application developers, etc., to make these kinds of dynamic experiences a reality. It’s all about giving people the most relevant knowledge, whenever and wherever they need it.

While I was in Asia, I also had the opportunity to visit dedicated Wikipedians in Hong Kong, Macau and Japan. We already have a chapter in Hong Kong, and Macau is on it’s way to forming one. The Japanese Wikipedians are thinking about starting up a chapter and I was able to help them out with some Dos and Dont’s (such as DO buy the Head of Business Development a round of Kirin; DON’T stop at one round). We’re excited to expand the Wikipedia presence in Asia, where it’s growing faster than monkeyweed on Miracle Grow (also known as Japanese knotweed).

It was a lot of fun to meet all the smart, committed people working to make Wikipedia bigger and better. Wikipedia is currently accessible by people in mainland China and it growing at a rapid rate due to all the Chinese speaking contributors from every corner of the world. Japanese Wikipedia is our sixth-biggest language, with more than 540,000 articles. I want to thank all the Wikipedians that took the time to meet with me: Jerry (Hong Kong); Agostinho and Albert (Macau); and, Shun, Kotaro, Kazuhiro, and Tomoaki (Japan).

Also, a special thanks to Simone Craig, Lisa West, Andy McGuire, and everyone at GSMA for making me part of their great event.

Kul Wadhwa, Business Development

Wikipedia in (German) Book Form

Original author: AJ Ashton (on OpenClipArt). Code fixed by verdy_p for XML conformance, and MediaWiki compatibility, using a stricter subset of SVG without the extensions of SVG editors, also cleaned up many unnecessary CSS attributes, or factorized them for faster performance and smaller size. All the variants linked below are based on this image.Wikipedia in a book? That’s right! I know it may not be the first thing that comes to mind when one thinks of Wikipedia but our mission at the Wikimedia Foundation is make all human knowledge accessible to everyone, and that includes bringing that knowledge to the offline world.

Wikimedia Germany (the German Wikimedia chapter) spent a lot of time and energy pulling this project together and was able to get the weight of publishing powerhouse Bertelsmann behind the project. Furthermore, they helped Bertelsmann to understand and support our mission because the GFDL would require Bertelsmann to contribute the changes back to Wikipedia. This makes this a unique endeavor in the publishing world and could be considered a success just for getting this off the ground.

Here is a quick summary and the main stats of the book project:

Title: The Wikipedia Encyclopaedia in one volume (“Das Wikipedia
Lexikon in einem Band”)
Size: 993 pages
Illustrations: approx. 1,000
Keywords and definitions: approx. 50,000
Index: WIKIPEDIA’s most frequently accessed keywords
Content: Abstracts/first paragraph of the online-edition; countries
given with basic key facts
Format: 17 x 24 cm
Get-up: Hardcover, four-colour
Target retail price (VAT included): EUR 19.95
Publication date: Autumn 2008

The book is only in German for the German market but we will be watching this innovative project closely because…who knows? You can’t change the world unless you push the limits and try to break existing paradigms. Much of the credit for this arrangement belongs to Mathias, Arne and everyone involved with the German chapter – they did all the hard work. Danke!

Time to celebrate with some schnitzel and a large Dunkel (or an Apelsaft, if you prefer)!

Kul Wadhwa, Head of Business Development