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Wikipedia Zero grows readership in Africa and Asia

A little over six months ago, we deployed our first Wikipedia Zero partnership with Orange in Uganda, offering mobile internet users access to Wikipedia without data charges. Since then, nine additional operators in different countries have launched the program, and twenty-two others are in the current queue. We are now beginning to see the impact of the program, and the first numbers are encouraging: page views from our partners in Niger and Kenya have risen sharply, as have unique visitors in Malaysia.

Context

Our stated mission for the Wikipedia Zero program is to reduce barriers for accessing Wikipedia on mobile devices. From the outset, it has been our goal to manage this program with an analytical lens. With the cost of data removed, we expect an increase in the amount of people accessing Wikipedia for the first time, and also hope that existing readers aren’t deterred from reading more articles. The best proxy to measure this is to look at the growth of Wikipedia page views that come from a mobile partner’s IP address range, and compare it to the growth rate of mobile page views from the rest of that same country. Ultimately, we also want to measure unique visitor additions from the program (to verify that new readers are indeed being introduced), but, internally, we can only measure page views for now.

Page View Growth

Two of our partners agreed to let us publish Wikipedia Zero traffic figures from their network for this blog post. Orange Niger and Orange Kenya both launched the program in July of this year. Both countries are extremely mobile-centric, with 41 percent of all Wikipedia page views in Kenya and 29 percent in Niger coming from mobile (compared to a global total of 12 percent)[1]. The chart below shows Wikipedia mobile page views for each partner and country respectively:

The news is good. Since the month prior to launch, we’ve seen 77 percent growth in page views through Orange Niger (compared to 7 percent for rest of Niger), and 88 percent for Orange Kenya (compared to -7 percent for rest of Kenya). For each of these two operators, their “Wikipedia share” (the percentage of mobile page views in that country from the partner’s customers) has nearly doubled in that time. Data sets for these two partners are both relatively small, so we’re careful to not to draw too many conclusions from them. However, we’re excited about what it might imply for the future impact of the program.

Unique Visitor Growth

As mentioned before, we’re unable to measure partner unique visitors yet through our internal analytics (our public, global figures for unique visitors are measured by comScore Mediamatrix). However, some partners, such as Digi (Telenor’s subsidiary in Malaysia), do have their own mechanisms for measurement. Since they launched the program in May, unique visitors to Wikipedia on their network have jumped 42 percent, from 91,000 to 131,000. Though it is not yet something we can measure on a recurring basis, it’s a telling indicator that Wikipedia Zero partnerships are successful in bringing new readers to the site.

What’s next

These three data points make us really optimistic. They show growth, though we need to continually manage and measure to see if growth persists when we work with larger bases, and also need to test what happens over time. We’ll share more data as we can, and we also hope to deep dive into a few markets over the next several months to learn exactly what type of partner marketing activity is most effective in driving the growth we described. Stay tuned.

Amit Kapoor
Senior Manager, Mobile Partnerships

1. From http://stats.wikimedia.org/wikimedia/squids/SquidReportCountryData.htm, Sept 2012 (mobile site page views / total page views): Kenya (4.1 M / 10.4 M), Niger (69 K / 244 K), World (2.2 B / 18.5 B)

5 Responses to “Wikipedia Zero grows readership in Africa and Asia”

  1. Peter Cohen says:

    The monotonic increase in the Orange figures for each country certainly suggests something is happening. In the end your success or failure will be measured by the change in numbers for the rate of access for the countries as a whole and the erratic month by month changes for the general usage level suggest that a year-on-year comparison by month is what will be needed. I wonder what proportion of the total Kenya figures is from locals rather than tourists. Tracking views of the Kiswahili and other local language Wikipedias might help reduce the tourist noise.

  2. Lori Thicke says:

    Free access to Wikipédia via mobile for free is going to be a game changer in terms of access to knowledge. However, language is a significant barrier for the majority of people in the developing world. In most of Africa and Southeast Asia, the people who need this information the most, the people who are not part of the urban elite, do not speak a European language.

    Translators without Borders, the world’s largest community of humanitarian translators, has launched a program with Wikimedia to translate significant content into every language in the world. http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Medicine/Translation_Task_Force

    We invite speakers of under-resourced languages to work with us to open up more Wikipedia knowledge in minority languages for those who can now access Wikipedia on their mobile phones.

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