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	<title>Comments on: Usability Study Results (Sneak Preview)</title>
	<atom:link href="http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/</link>
	<description>News from inside the Wikimedia Foundation.org</description>
	<lastBuildDate>Mon, 23 Nov 2009 05:30:27 +0000</lastBuildDate>
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		<title>By: FreddyE</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1351</link>
		<dc:creator>FreddyE</dc:creator>
		<pubDate>Tue, 26 May 2009 06:39:06 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1351</guid>
		<description>I think what is needed is to make a real editor GUI. Much more wikisyntax should be accessible by simply pressing a button.</description>
		<content:encoded><![CDATA[<p>I think what is needed is to make a real editor GUI. Much more wikisyntax should be accessible by simply pressing a button.</p>
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		<title>By: Casey Brown</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1344</link>
		<dc:creator>Casey Brown</dc:creator>
		<pubDate>Tue, 19 May 2009 22:15:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1344</guid>
		<description>You&#039;re right, one side of the coin could be &quot;if it&#039;s easier to edit, you&#039;ll get more vandals&quot;.  However, there&#039;s another side: if it&#039;s easier to edit, you&#039;ll get more contributions from people who otherwise would be discouraged.  Take senior citizens, for example, many of whom have a lot of free time on their hands and a large amount of knowledge, resources, and experiences.  If we increase the usability of the sites, it&#039;s easier for them to contribute and our sites become a lot better.</description>
		<content:encoded><![CDATA[<p>You&#8217;re right, one side of the coin could be &#8220;if it&#8217;s easier to edit, you&#8217;ll get more vandals&#8221;.  However, there&#8217;s another side: if it&#8217;s easier to edit, you&#8217;ll get more contributions from people who otherwise would be discouraged.  Take senior citizens, for example, many of whom have a lot of free time on their hands and a large amount of knowledge, resources, and experiences.  If we increase the usability of the sites, it&#8217;s easier for them to contribute and our sites become a lot better.</p>
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		<title>By: Peregrine Fisher</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1341</link>
		<dc:creator>Peregrine Fisher</dc:creator>
		<pubDate>Mon, 18 May 2009 00:38:43 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1341</guid>
		<description>I hope that you guys try and correlate the difficulties that the testers experienced with the decline in Wikipedia editing and the increase in references.  It sounds like your study is ignoring the interpersonal aspects of Wikipedia, which I think is a huge mistake.  Wikipedia is basically dying right now (see stats below), and a WYSWYG may not be enough to stop it.  Four years ago when I started, I could edit articles willy nilly, and no one cared.  Now, the well written articles on my watchlist, the GA and B class ones (which tend to be high traffic), are mostly a series of well intentioned but undesirable newbie edits followed by a revert from an experienced user.    I can&#039;t imagine getting started in that environment.  I&#039;d quit as soon as I saw that my edits didn&#039;t stick.  

Couple of studies: http://en.wikipedia.org/wiki/User:Dr_pda/Article_referencing_statistics http://en.wikipedia.org/wiki/User:Dragons_flight/Log_analysis

You guys should give Dr pda and Dragons flight $1000 each to create a bunch of nice stats, since they already do great jobs for free and I&#039;m sure it would cost much more to get an outside stats person.</description>
		<content:encoded><![CDATA[<p>I hope that you guys try and correlate the difficulties that the testers experienced with the decline in Wikipedia editing and the increase in references.  It sounds like your study is ignoring the interpersonal aspects of Wikipedia, which I think is a huge mistake.  Wikipedia is basically dying right now (see stats below), and a WYSWYG may not be enough to stop it.  Four years ago when I started, I could edit articles willy nilly, and no one cared.  Now, the well written articles on my watchlist, the GA and B class ones (which tend to be high traffic), are mostly a series of well intentioned but undesirable newbie edits followed by a revert from an experienced user.    I can&#8217;t imagine getting started in that environment.  I&#8217;d quit as soon as I saw that my edits didn&#8217;t stick.  </p>
<p>Couple of studies: <a href="http://en.wikipedia.org/wiki/User:Dr_pda/Article_referencing_statistics" rel="nofollow">http://en.wikipedia.org/wiki/User:Dr_pda/Article_referencing_statistics</a> <a href="http://en.wikipedia.org/wiki/User:Dragons_flight/Log_analysis" rel="nofollow">http://en.wikipedia.org/wiki/User:Dragons_flight/Log_analysis</a></p>
<p>You guys should give Dr pda and Dragons flight $1000 each to create a bunch of nice stats, since they already do great jobs for free and I&#8217;m sure it would cost much more to get an outside stats person.</p>
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		<title>By: joushi</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1339</link>
		<dc:creator>joushi</dc:creator>
		<pubDate>Thu, 14 May 2009 03:07:25 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1339</guid>
		<description>We don&#039;t need it easier to edit.  This would allow unintelligent, uneducated anybodies to   create more havoc, vandalism, nonsense, etc.  The interface is not complicated, you just have to spend a bit of time to understand our style manual, policy and guidelines.</description>
		<content:encoded><![CDATA[<p>We don&#8217;t need it easier to edit.  This would allow unintelligent, uneducated anybodies to   create more havoc, vandalism, nonsense, etc.  The interface is not complicated, you just have to spend a bit of time to understand our style manual, policy and guidelines.</p>
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		<title>By: Iluvalar</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1336</link>
		<dc:creator>Iluvalar</dc:creator>
		<pubDate>Sat, 09 May 2009 01:03:56 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1336</guid>
		<description>The simple, the best{{fact}}. We should consider making a ==comming soon== section at the bottom of every article. Just asking people to copy their [old good plain text] there with [WP:ref&#124;reference] if any. We&#039;ll do the fancy stuff.

Reading those survey, I&#039;m sure we would get a lot of unsuspected help that way.</description>
		<content:encoded><![CDATA[<p>The simple, the best{{fact}}. We should consider making a ==comming soon== section at the bottom of every article. Just asking people to copy their [old good plain text] there with [WP:ref|reference] if any. We&#8217;ll do the fancy stuff.</p>
<p>Reading those survey, I&#8217;m sure we would get a lot of unsuspected help that way.</p>
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		<title>By: Parul Vora</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1332</link>
		<dc:creator>Parul Vora</dc:creator>
		<pubDate>Thu, 30 Apr 2009 18:09:22 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1332</guid>
		<description>Thanks for all of the responses and feedback!  

SJ - We can&#039;t tell you how much we appreciate and agree with your comments.  You&#039;ll be happy to know that these issues were brought up and uncovered in our interviews as well as in our brainstorming!  There are so many possibilities for change that think would benefit current and potential readers and editors.  Being limited in resources and time we will have to be strategic in moving forward with those that can have the greatest overall impact.  

Albert Francis - While many of us at the foundation and many community members have strong opinions and instincts on what the barriers are for new editors, it would be unwise to base our design and development decisions on our feelings alone.  The study was conducted in part to validate some of these common assumptions while also allowing us to uncover any other major potential barriers that we had not thought of or experiences....which it did.  

FT2 - Thank you for your thoughts and potential solutions.  We have been busy brainstorming implementation solutions, some of which closely resemble yours.  As we prototype and iterate on solutions, we will be sharing as much as we can with the community.  It would be great to get more feedback and suggestions from you as we go.  

Gregory Kohs - No it will not.  But our finding that users were inhibited when they received conflicting messages and by their lack of knowledge of the proper rules and etiquitte will be.  

Bawolff - Discussions of live previews, wysisyg and such are all in session. 

pfctdayelis - Thanks for reading!  We are very glad there is such an interest in our work from the community.</description>
		<content:encoded><![CDATA[<p>Thanks for all of the responses and feedback!  </p>
<p>SJ &#8211; We can&#8217;t tell you how much we appreciate and agree with your comments.  You&#8217;ll be happy to know that these issues were brought up and uncovered in our interviews as well as in our brainstorming!  There are so many possibilities for change that think would benefit current and potential readers and editors.  Being limited in resources and time we will have to be strategic in moving forward with those that can have the greatest overall impact.  </p>
<p>Albert Francis &#8211; While many of us at the foundation and many community members have strong opinions and instincts on what the barriers are for new editors, it would be unwise to base our design and development decisions on our feelings alone.  The study was conducted in part to validate some of these common assumptions while also allowing us to uncover any other major potential barriers that we had not thought of or experiences&#8230;.which it did.  </p>
<p>FT2 &#8211; Thank you for your thoughts and potential solutions.  We have been busy brainstorming implementation solutions, some of which closely resemble yours.  As we prototype and iterate on solutions, we will be sharing as much as we can with the community.  It would be great to get more feedback and suggestions from you as we go.  </p>
<p>Gregory Kohs &#8211; No it will not.  But our finding that users were inhibited when they received conflicting messages and by their lack of knowledge of the proper rules and etiquitte will be.  </p>
<p>Bawolff &#8211; Discussions of live previews, wysisyg and such are all in session. </p>
<p>pfctdayelis &#8211; Thanks for reading!  We are very glad there is such an interest in our work from the community.</p>
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		<title>By: pfctdayelise</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1329</link>
		<dc:creator>pfctdayelise</dc:creator>
		<pubDate>Sat, 25 Apr 2009 06:47:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1329</guid>
		<description>Thanks Parul, that was really fascinating. I look forward to more reports from the usability team!</description>
		<content:encoded><![CDATA[<p>Thanks Parul, that was really fascinating. I look forward to more reports from the usability team!</p>
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		<title>By: Bawolff</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1328</link>
		<dc:creator>Bawolff</dc:creator>
		<pubDate>Fri, 24 Apr 2009 22:00:51 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1328</guid>
		<description>I&#039;m no usability expert - but I think this suggests that it would be wise to create some sort of live preview (preview changes as you type), so that users can correlate wiki-markup with what appears on the screen. (and doesn&#039;t have the problems associated with WYSIWYG)</description>
		<content:encoded><![CDATA[<p>I&#8217;m no usability expert &#8211; but I think this suggests that it would be wise to create some sort of live preview (preview changes as you type), so that users can correlate wiki-markup with what appears on the screen. (and doesn&#8217;t have the problems associated with WYSIWYG)</p>
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		<title>By: Gregory Kohs</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1326</link>
		<dc:creator>Gregory Kohs</dc:creator>
		<pubDate>Fri, 24 Apr 2009 17:27:19 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1326</guid>
		<description>Will the final report include a note about how &quot;unwelcome&quot; User:NawlinWiki made the study participants feel when he indefinitely blocked their accounts for &quot;abusing&quot; Wikipedia?

http://en.wikipedia.org/w/index.php?title=Special:Log&amp;page=User%3AUsability_Tester_3</description>
		<content:encoded><![CDATA[<p>Will the final report include a note about how &#8220;unwelcome&#8221; User:NawlinWiki made the study participants feel when he indefinitely blocked their accounts for &#8220;abusing&#8221; Wikipedia?</p>
<p><a href="http://en.wikipedia.org/w/index.php?title=Special:Log&amp;page=User%3AUsability_Tester_3" rel="nofollow">http://en.wikipedia.org/w/index.php?title=Special:Log&amp;page=User%3AUsability_Tester_3</a></p>
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		<title>By: FT2</title>
		<link>http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/comment-page-1/#comment-1325</link>
		<dc:creator>FT2</dc:creator>
		<pubDate>Fri, 24 Apr 2009 12:23:38 +0000</pubDate>
		<guid isPermaLink="false">http://blog.wikimedia.org/?p=663#comment-1325</guid>
		<description>One thought I had is, most new editors are likely to edit mainspace initially - they want to add an article, modify or improve one, or correct one. Mainspace is a lot more open to being simplified, than (say) template space, which has a lot more functional options - and crucially, mainspace may also be open to a &quot;simple&quot; page editor option.

In other words, my response to this video would be to develop a simple rich text editor that handles /basic/ wiki markup in mainspace at a minimum:

1/ SPLIT OFF HEADER TEMPLATES, CATEGORIES AND INTERWIKI LINKS: - use expanding boxes for &quot;tags at the top of the page &gt;&quot; and &quot;categories &gt;&quot; or &quot;cross-language links &gt;&quot; so the main rich text edit area is kept for the actual core article text for simplicity.

2/ KEEP IT SIMPLE, MOST BEGINNERS DON&#039;T NEED THE MORE COMPLEX MARKUP: - make the main text area handle sections, lists, bold/italic, and wikilinks, transparently... and a click button for &quot;add reference&quot; or &quot;add a link to another website&quot; which would guide the user to enter the needed data to go with those.

3/ USE A &quot;BASIC/ADVANCED&quot; EDITOR OPTION: - I&#039;d then have in config whether the &quot;advanced&quot; (current) editor, or the &quot;simple&quot; editor, is the default for a new/IP user on each namespace (you&#039;d want &quot;advanced&quot; for templates for example), and add a &quot;switch to advanced/simple editing&quot; button to the edit screen. That way the current editor won&#039;t scare people off.

This would take care of transition for new editors, making it much easier to make the first few edits. We can worry about rich text for other users, or more complex text entry, later, but this basic change would at least remove the barrier for users new to wiki.</description>
		<content:encoded><![CDATA[<p>One thought I had is, most new editors are likely to edit mainspace initially &#8211; they want to add an article, modify or improve one, or correct one. Mainspace is a lot more open to being simplified, than (say) template space, which has a lot more functional options &#8211; and crucially, mainspace may also be open to a &#8220;simple&#8221; page editor option.</p>
<p>In other words, my response to this video would be to develop a simple rich text editor that handles /basic/ wiki markup in mainspace at a minimum:</p>
<p>1/ SPLIT OFF HEADER TEMPLATES, CATEGORIES AND INTERWIKI LINKS: &#8211; use expanding boxes for &#8220;tags at the top of the page &gt;&#8221; and &#8220;categories &gt;&#8221; or &#8220;cross-language links &gt;&#8221; so the main rich text edit area is kept for the actual core article text for simplicity.</p>
<p>2/ KEEP IT SIMPLE, MOST BEGINNERS DON&#8217;T NEED THE MORE COMPLEX MARKUP: &#8211; make the main text area handle sections, lists, bold/italic, and wikilinks, transparently&#8230; and a click button for &#8220;add reference&#8221; or &#8220;add a link to another website&#8221; which would guide the user to enter the needed data to go with those.</p>
<p>3/ USE A &#8220;BASIC/ADVANCED&#8221; EDITOR OPTION: &#8211; I&#8217;d then have in config whether the &#8220;advanced&#8221; (current) editor, or the &#8220;simple&#8221; editor, is the default for a new/IP user on each namespace (you&#8217;d want &#8220;advanced&#8221; for templates for example), and add a &#8220;switch to advanced/simple editing&#8221; button to the edit screen. That way the current editor won&#8217;t scare people off.</p>
<p>This would take care of transition for new editors, making it much easier to make the first few edits. We can worry about rich text for other users, or more complex text entry, later, but this basic change would at least remove the barrier for users new to wiki.</p>
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